Decoding the Math Behind Workforce Management

In this episode, we speak with Ger Koole, Co-founder of our partner CCmath and Professor at Vrije Universiteit Amsterdam. Did you ever question how essential mathematics is for WFM? What role does math play in your output, even sometimes without you even realizing it? Join us in this conversation with a Mathematician that brings his broad scientific and practical experience and interest in planning and optimization in the service sector. Mainly in call centers, health care, aviation, and hospitality, highly connected with Workforce Management. For more on CCmath, please check our website https://www.wewfm.com/our-partners.