Gathering customer insights from unstructured data with Erinn Taylor of Canvs

TheNextCMO’s latest podcast is with Erinn Taylor the EVP of Product and Platform for Canvs. Erinn is a leader in gathering actionable insights through AI-driven analysis and held previous roles at Dynata and Critical Mix. In this podcast we discuss the difference between emotion and sentiment, how emotional measurement can drive major business decisions, and how brands use Canvs to understand their customers better.  Erinn Taylor - https://www.linkedin.com/in/erinntaylor/Canvs - https://www.canvs.ai Interested in being on The Next CMO podcast? - https://info.plannuh.com/the-next-cmo-podcast For more info about Plannuh, check out our website