Blair Macdonald: Police director of Service Superintendent on Police non-emergency calls target, customer satisfaction
The Mike Hosking Breakfast - En podkast av Newstalk ZB - Onsdager
Police have a target of answering 70% of non-emergency calls within 90 seconds, but they're at 17%. The average wait time is 6 minutes and 36 seconds. They now have a new focus: customer satisfaction. Police director of Service Superintendent Blair Macdonald talks to Mike Hosking. LISTE ABOVE. See omnystudio.com/listener for privacy information.
