100 Million Rides: Building Dott the Right Way - Henri Moissinac, Co-Founder & CEO Dott

In this episode of The Micromobility Podcast, Prabin Joel Jones sits down with Henri Moissinac, Co-Founder & CEO of Dott, to unpack how the company scaled into one of the world’s leading shared micromobility operators, now approaching 100 million rides per year and operating across 400+ cities.Henri shares lessons from Facebook, Uber, and eBay, and breaks down how timing, product-market fit, hardware cycles, machine learning, and relentless user focus shaped Dott’s trajectory.If you’re building in mobility, logistics, SaaS, hardware, or consumer apps, this is a masterclass in scaling a complex, operationally heavy business the right way.Key Takeaways:- Dott scaled by prioritizing survival and timing over hyper growth.- Product market fit and timing matter more than speed.- Micromobility is now a cash flow business, not just a VC story.- Hardware cycles are essential with about 20% of the fleet renewed each year.- New hardware improves margins through more rides per swap and lower costs.- Machine learning drives demand forecasting, fleet placement and operational efficiency.- Parking is the biggest user friction and a major unlock for the coming years.- Hardware innovation continues with improvements in batteries, tires, comfort and reliability.- Local operations require local models rather than a single global approach.- Increasing rides per user per month is a key growth driver.- Talking to users frequently is a superpower for product insight.- Do not overestimate the short term and do not underestimate the long term.- Consolidation will continue but the industry will not collapse into one global player.- Great founders stay obsessed, communicate clearly and focus on the user.🎧 Hosted by: Prabin Joel Jones📍 Presented by: Micromobility Industries🌐 Learn more: https://micromobility.io