How translation fits into digital transformation at FedEx, with Nancy Ferriera

To Nancy Ferreira, localization is about providing a rich and engaging experience so that your customer can take full advantage of your solution, no matter what language they speak. On this episode of the Loc Show, Nancy uncovers how FedEx established agile translation by incorporating technology and automation, how her team navigates internal requests for translation from departments across the entire company, and the importance of leveraging data to drive intelligent translation decisions.