72: What tool manufacturers don't tell you about implementation - with Xcite Consulting

In this podcast I'm joined by Kristy Hawkins and Andrea Anderson from Xcite consulting to discuss tool implementation success, topics include: The importance of focus when standing up a new ITAM practice and avoiding scope creep Building a team to support tool implementation How to build connections with new stakeholders you’ve never worked with before Coming out of your comfort zone to build a lasting ITAM practice What tool manufacturers don’t tell you about implementation Negotiating with tool manufacturers before purchase to increase chances of success The biggest thing people wish they’d known before implementation of ITAM tools Effective communications and organisational change