Understanding the role of the customer & the impact of customer churn

Are you focused on acquisition to grow your business? Well, there may be some low-hanging fruit to grow faster that you're missing. In this podcast, Anita Toth and Barbara Stewart show their passion for the customer, and why businesses really need to focus on customer retention. Listen to learn the warning signs that your company can no longer ignore customer churn and what steps you can start taking today to get more customers coming back for more, so that your business can grow even faster.