User-centric data science, design thinking, from UX researcher to data science manager@Visa - Laura Gabrysiak - the data scientist show #038

Laura Gabrysiak is a senior manager of data products and solutions at Visa. Previously, she's a data scientist, building machine learning models and decision tools to enable Visa clients. She has a college degree in computational and linguistics and has masters in design thinking. She's building the local data science community in Miami, and a co-founder of our Ladies. If you like the show subscribe to the channel and give us a 5-star review. Subscribe to Daliana's newsletter on www.dalianaliu.com/ for more on data science. Daliana's LinkedIn: https://www.linkedin.com/in/dalianaliu/ Daliana's Twitter: https://twitter.com/DalianaLiu Laura's Linkedin:https://www.linkedin.com/in/lauragabrysiak/ (00:02:43) her journey into data science  (00:20:28) anecdotes vs big data  (00:27:05) the power of small data  (00:30:41) design thinking key elements  (00:47:25) mindset shift from a user researcher to a data scientist  (01:00:51) how to improve customer engagement  (01:02:10) how to make data visualization effective  (01:27:21) mindset shift from an individual contributor to a manager  (01:40:43) advices for people who are on PIP