Why you’ll never be great at all 10 CX traits
The CX Leader Podcast | A resource for customer experience leaders - En podkast av Walker Information - Tirsdager
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Steve welcomes back Walker senior vice president Jennifer Batley to review the 10 traits of effective CX leaders and talk about how customer experience professionals rated themselves at the Qualtrics X4 Summit. Jennifer also introduces an eleventh “bonus” trait.
