The Business-Savvy CX Leader
The CX Leader Podcast | A resource for customer experience leaders - En podkast av Walker Information - Tirsdager

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An effective CX leader will utilize the thought process needed to understand the key components of a situation and comprehend the consequences of actions. Steve welcomes Noah Grayson, a CX professional and senior vice president at Walker, to discuss the trait of being a business savvy CX leader.