Efficiency and Effectiveness of the Customer Success Manager with Peter Armaly
The Customer Success Podcast - En podkast av Gainsight
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In this episode, Allison Pickens (COO, Gainsight) sits down with Peter Armaly (Senior Director of Customer Success Business Advisory Services, Oracle) to discuss his experience in helping to build Oracle's customer success team, how CSMs can become more efficient, and how to drive effectiveness through process.
