Bill Krause: For a frictionless digital consumer experience, healthcare providers and payers must work together.
The Big Unlock - En podkast av Paddy Padmanabhan
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In this episode, Bill Krause, Vice President of Experience Solutions at Change Healthcare, talks about removing friction points in healthcare – finding, accessing, and paying for care – throughout the consumer experience journey. According to Bill, COVID-19 created a big explosion of interest around the role digital can play in the healthcare system. He states […]
