123 Deliver exceptional customer service with VoIP | Podcast with Igor Toma - Nuacom

Nuacom is a SaaS and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls. Sales and customer service are important departments for any organization, and having a powerful communication platform is crucial for business success. Connect with Igor 👇 Nuacom: https://nuacom.com LinkedIn: https://www.linkedin.com/in/igor-toma Tekpon is a SaaS marketplace born out of the genuine desire to help people change how they consume and purchase software products and services. Tekpon has behind a team of enthusiastic tech lovers whose main goal is to help users boost their lives and businesses with the right software. Connect with Tekpon ⚡ Website: https://tekpon.com SaaS Entrepreneurs & Startups: https://www.facebook.com/groups/tekpon Listen to the podcast 🎧 Spotify: https://open.spotify.com/show/0sf7X3sC8Pg8gzpphTYxgi Apple Podcasts: https://podcasts.apple.com/us/podcast/tekpon-saas-podcast/id1637493062 The topics we've discussed 🕐 00:00 Intro 00:12 What is Nuacom? 00:47 Nuacom features 01:33 What teams need to use VoIP? 01:56 Favorite success story 03:11 Nuacom pricing 04:13 How do you differentiate in such a competitive space? 06:30 The story of starting the company 08:58 How big is your team? Solo-founder & bootstrapped 09:35 PMF 08:57 What was the biggest challenge? 11:23 Long-term GTM strategies 13:03 What is your future vision? 15:00 What is your story, Igor? 16:33 Advice for starting founders 17:40 Favorite SaaS 18:48 Outro