089 The all-in-one tool to create, approve, track & eSign documents | Podcast with Keith Rabkin - PandaDoc

Doing things the way they've always been done can cost you time, money, and even your happiness. That's why there's PandaDoc. It makes small and medium-sized businesses run more smoothly by putting document creation, management, tracking, and e-signing all in one place. It's 2023. Shouldn't your business documents act like it? Connect with Keith 👇 PandaDoc: https://www.pandadoc.com LinkedIn: https://www.linkedin.com/in/krabkin Tekpon is a SaaS marketplace born out of the genuine desire to help people change how they consume and purchase software products and services. Tekpon has behind a team of enthusiastic tech lovers whose main goal is to help users boost their lives and businesses with the right software. Connect with Tekpon ⚡ Website: https://tekpon.com SaaS Entrepreneurs & Startups: https://www.facebook.com/groups/tekpon Listen to the podcast 🎧 Spotify: https://open.spotify.com/show/0sf7X3sC8Pg8gzpphTYxgi Apple Podcasts: https://podcasts.apple.com/us/podcast/tekpon-saas-podcast/id1637493062 The topics we've discussed 🕐 00:00 Intro 00:11 What is PandaDoc? 01:07 Key use cases 01:44 Best PandaDoc features 03:03 PandaDoc integrations 03:33 How does PandaDoc differentiates in this competitive market? 04:55 The customer journey at PandaDoc 05:55 What's your biggest takeaway from all this research? 07:05 The importance of putting customers first 07:30 The 3 phases of the customer journey 09:35 The story of PandaDoc 10:38 Why did you join PandaDoc? 11:27 800 pandas 12:15 What do you do as the CRO? 13:15 What has been your biggest challenge in these 5 months? 14:03 Should the CMO report to the CRO? 14:47 You just crossed 50,000 customers - best growth tactic? 15:40 What is your vision for the future? 16:45 What is your story, Keith? 18:43 The importance of putting customers first 20:43 What's your favorite software apart from PandaDoc? 21:42 Outro