044 Create powerful product tours, surveys, and in-app announcements | Podcast with John Demian - Eyelet

Eyelet is a modern no-code product adoption solution that increases user activation and retention while reducing churn and support fatigue using interactive guides and walkthroughs. In addition, it allows you to create powerful user onboarding experiences that deliver the user to the point where it sees the value of your application four times faster. Connect with John 👇 Eyelet: https://eyelet.io/ LinkedIn: https://www.linkedin.com/in/johndemian/ Tekpon is a SaaS marketplace born out of the genuine desire to help people change how they consume and purchase software products and services. Tekpon has behind a team of enthusiastic tech lovers whose main goal is to help users boost their lives and businesses with the right software. Connect with Tekpon ⚡ Website: https://tekpon.com SaaS Entrepreneurs & Startups: https://www.facebook.com/groups/tekpon The topics we've discussed 🕐 00:00 Intro 00:12 What is Eyelet? 01:15 The problem you saw 02:25 Best Eyelet features 03:11 When should we work on the onboarding experience? 04:03 Eyelet pricing 04:20 Eyelet integrations 04:40 Happy companies 06:30 How competitive is the customer success market? 08:05 Is the first mover's advantage worth it? 08:50 From agency to SaaS 10:34 The team and the funding 11:12 The vision 11:53 What is your story, John? 13:20 Start selling from day one 14:10 Favorite software? 14:45 The podcast studio 15:28 Outro