018 Helping tech unicorns scale faster by taking care of customers | Podcast with Daria Leshchenko - SupportYourApp

Since 2010, SupportYourApp has become an industry leader for premium outsourced customer support. Their multinational team of incredibly creative and hardworking individuals is carefully picked to fit your business needs. Originally founded in Kyiv, Ukraine, the heart of Eastern Europe’s booming tech scene, SupportYourApp turned global with offices in many countries worldwide while focusing on providing professional inbound, outbound, and back–office customer support specifically for innovative software and hardware companies. Connect with Daria 👇  Contrast: https://supportyourapp.com/ LinkedIn: https://www.linkedin.com/in/dariafounder/ Tekpon is a SaaS marketplace born out of the genuine desire to help people change how they consume and purchase software products and services. Tekpon has behind a team of enthusiastic tech lovers whose main goal is to help users boost their lives and businesses with the right software. Connect with Tekpon ⚡  Website: https://tekpon.com Entrepreneurs & Startups: https://www.facebook.com/groups/BOESU The topics we’ve discussed 🕐 00:00 Intro 00:12 What is SupportYourApp? #SaaS - sorry for the blur 01:52 What services do you offer? #customersuccess 02:32 Why should companies outsource their support? 04:03 SupportYourApp pricing 05:17 How big is your team? 06:50 How do you manage 1200 people? 09:57 When did you start the company 10:52 What is the story of founding SupportYourApp 13:15 Have you raised any funds? 14:57 How can companies attract advisors? #team 17:14 The biggest challenge for Daria 18:10 Has the war affected you? #standwithukraine 25:45 Being a Forbes Council member 23:32 Being a mentor at Hackathons 29:47 Advice for founders *must watch 33:05 Finding a mentor 33:43 What's your favorite software? 35:48 Outro