How Intelligent Automation Integrates into Bank Processes at J.P. Morgan

Intelligent Automation can be a powerful tool when applied appropriately, but how can its benefits be unlocked to produce results? In this episode Anish Bhimani is joined by J.P. Morgan’s Shefali Shah for a conversation on how Intelligent Automation—along with the use of Artificial Intelligence and Machine Learning—can increase organizational efficiency, free up human intellect and enhance customer service.