Digital Transformation in the 'New Normal'

492: Fiserv SVP & CIO Keith Fulton and Subway CIO Mike Macrie discuss Both company’s reactions to the COVID-19 pandemic, including how Fiserv’s digital agenda was impacted by COVID How the pandemic forced Fiserv to react at a speed significantly faster than before How Subway franchises innovated and solved problems to keep their businesses sustainable throughout Why Subway is looking to react to the current marketplace rather than try to predict it The permanent changes that will result from COVID-19, such as the digital transformation we are seeing in the office Among a variety of other topics. This episode was recorded live at the 2020 Metis Strategy Digital Symposium. ___________________________________ This episode is sponsored by Zoho.