Interview - Enterprise collaboration market booming thanks to forced work from home

Companies around the world are adopting cloud collaboration apps like crazy. Whether it's Microsoft Teams, Zoom, Cisco WebEx, Google Hangouts, or who knows what else, this is one software category that is booming right now. For IT departments, it can be a confusing time. Supporting everyone in a situation where they're now dependent on a collaboration tool is tough. And choosing the right option can seem daunting. Even if you've implemented one, your users are probably adding on other shadow IT options to fill in the gaps. So here to help us sort through it all is Thomas Randall, a research specialist at Info-Tech Rsearch Group.