How Salesforce will make Einstein smarter in 2021

Salesforce launched Einstein, its artificial intelligence tool, in 2016. It was memorable because of the marketing materials, featuring a cute cartoon of the world's most misquoted-scientist. It was also memorable because of the unique capabilities Einsten brought to the table. This wasn't some sort of algorithm builder for data scientists. It was a smart assistant woven into the platform. As Salesforce liked to tell me, it "democratized" artificial intelligence. So today we're getting an update on Einstein and how it's grown with the Salesforce ecosystem. Here to tell us about it is Sanjna Parulekar, a Senior Product Marketing Manager, of Salesforce Einstein at Salesforce.