Ep 97, Sherrod Patching, TAMs vs CSMs

Strikedeck Radio: Customer Success Live - En podkast av Strikedeck & Kristen Hayer - Torsdager

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Join Kristen Hayer in conversation with Sherrod Patching, Head of Global Technical Account Managers at GitLab Inc. talks about TAMs: what they are, why a company might choose to have TAMs instead of or in addition to CSMs, and how Gitlab has approached their choice of TAMs.

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