Ep 54 - Andreas Knoefel, CS Management Consultant & Inventor of CSPI

Strikedeck Radio: Customer Success Live - En podkast av Strikedeck & Kristen Hayer - Torsdager

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Andreas, a seasoned customer success leader, fellow consultant and partner in the development of the Customer Success Performance Index, joins Kristen to discuss the CSPI - a publicly available tool that CS leaders can use to benchmark their performance on 8 dimensions.

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