Reading smiles, the measure of success for Scrum Masters | Bojan Smudja

Bojan Smudja: Reading smiles, the measure of success for Scrum Masters Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Bojan discusses the factors that contribute to the success of a scrum master. He emphasizes the importance of being recognized as a valuable part of the team and providing genuine assistance to team members. Bojan also mentions the transformative aspect of Scrum in changing the way work is approached. As an example, he shares a conversation with a product owner (PO) where he asked how the PO determines if the work being done is good. The PO responded by looking at the faces of team members and using their smiles as an indicator of success. This highlights the significance of fostering a positive and collaborative environment within the team, and measuring “smiles” as a way to evaluate our own success as Scrum Masters. Featured Retrospective Format for the Week: Bringing up hidden topics with the Team Mirror Retrospective In this segment, Bojan shares his experience as a new Scrum Master for a highly technical team working with cryptocurrency. Initially, the team was hesitant to engage in open discussions during retrospectives and preferred writing post-it notes. To address this, Bojan introduces a powerful technique called the Team Mirror Retrospective. The process involves conducting individual interviews, anonymizing the responses, and then sharing them with the team as grouped reflections. This method is employed selectively for significant and sensitive topics that team members are reluctant to openly discuss. Bojan emphasizes that this retrospective format can also enhance interviewing skills when engaging with team members. He recommends this approach for remote teams and highlights its effectiveness in boosting morale and incorporating feel-good metrics.   [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Bojan Smudja Bojan is an Agile coach dedicated to assisting individuals, teams, and organizations in reaching their objectives. With his expertise and guidance, he empowers others to embrace Agile methodologies and maximize their potential for success. You can link with Bojan Smudja on LinkedIn.