Five Qualities of Great Product Owners | Gregory (Greg) Miller

Greg Miller: Five Qualities of Great Product Owners Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Five Qualities of Great Product Owners In this segment, Greg highlights a specific example of a remarkable Product Owner who would physically visit the team's building two days a week and sit closely with them, establishing accessibility and close collaboration. What made her stand out was her deep knowledge of the product, as she had been a previous customer and actively used the product being developed. Furthermore, the great product owner was unafraid to provide valuable insights and articulate why users needed certain features, even if they hadn't explicitly requested them. She actively participated in every sprint review, where the team would allow her to test the product live and provide immediate feedback. Greg recalls this Product Owner as an integral part of the team, both professionally and personally, emphasizing her pleasant demeanor and strong team integration. Overall, this segment showcases the qualities of a great product owner: accessibility, deep product knowledge, proactive involvement in sprint reviews, and a strong sense of collaboration and team integration. Such attributes contribute to effective communication, understanding user needs, and ultimately delivering a successful product. The Bad Product Owner: Building Bridges with Product Owners, to Help Scrum Teams, and PO’s Succeed In this segment, Greg highlights an example of a Product Owner anti-pattern, where a project manager with limited training and a negative attitude was assigned as the Product Owner for the Scrum team. This led to issues such as micromanagement and team dissatisfaction. Greg emphasizes the importance of building a personal relationship with the product owner and understanding their underlying fears and motivations. He also recommends the book "How to Win Friends and Influence People" by Dale Carnegie as a resource for effective communication and relationship-building. This episode sheds light on the challenges of product ownership and provides valuable tips for fostering a positive and collaborative environment.   [IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.   About Gregory (Greg) Miller Greg is an Agilist and Coach who has been working in Agile software development for more than 10 years. He hosts The Agile Within podcast with Mark Metze (a previous guest), which promotes agile behaviors and mindset. He lives in Ohio with his wife and four children, two of which are twins. You can link with Gregory (Greg) Miller on LinkedIn and connect with Gregory (Greg) Miller on Twitter.