SaaScast | Rupal Nishar, Netomi
SaaScast - En podkast av Future of SaaS - Torsdager
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On this week’s episode Gemma Davies, Community Manager at Future of SaaS is joined by Rupal Nishar, AVP of Customer Success at Netomi.Rupal discusses her approach to churn, what identifiers to look out for and how to use data to drive your retention strategies.