Courtney Rice of the Sacramento Kings

Courtney Rice of the Sacramento Kings joins me on the pilot episode of The Revenue Talks podcast! Courtney is the Senior Director of ticket sales and premium memberships at the Sacramento Kings and oversees ticket sales, premium sales, premium service, and sales enablement for the entire organization. She is also a member of the board of advisors for the ALSD. We discuss the organizational structure, strategic approaches, culture, and work relationships that are helping overcome challenging times and position the Kings for a strong rebound as soon as fans can come back courtside. We also dive into topics such as teaching intentionality and empathy to your team, the role of culture in an organization, the typical bottlenecks in aligning revenue teams, and ways to cultivate genuine business relationships.