2025 Unified Commerce Benchmark: Why Only 5% of Retailers Lead

RETHINK RETAIL - En podkast av RETHINK Retail

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Only 5% of specialty retailers are leading in unified commerce. In this special podcast episode, Manhattan Associates, in partnership with Google Cloud and research firm Incisiv, breaks down the just-launched 2025 Unified Commerce Benchmark for Specialty Retail. 🔍 What’s inside: - Insights from 220 top retailers across shopping, checkout, fulfillment, and service - The 4 critical battlegrounds shaping customer experience - What separates Leaders like Apple, Nike, and Sephora from the rest - The impact of GenAI and real-time inventory on retail performance 📊 “35% of differentiating capabilities in 2023 are table stakes in 2025.” 🎧 Listen to the conversation with Michael Klein, Ann Sung Ruckstuhl, and Giri Agarwal to learn how to stay competitive in today’s retail ecosystem. đŸ“„ Download the full 2025 Benchmark Report here: https://shorturl.at/Rufba

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