Choosing Civility - Dr. Cynthia Clark, Founder of Civility Matters

“I believe the need to foster civility and healthy work environments has never been greater,” says veteran nurse Dr. Cynthia Clark. Add incivility to the stress of the pandemic, and you get not only lower morale, but also reduced productivity and higher turnover rates. Dr. Clark, whose work has received international attention, maintains that this is something we can change. On today's episode of Raise the Line, she joins host Jannah Amiel, RN to discuss how nursing educators and practitioners can work together to create more positive and productive work environments. Tune in to learn how her team has been helping to heighten safety and lower stress in academic and practice settings. Plus, discover the technique of cognitive rehearsal and hear Dr. Clark's wisdom on the need to “give ourselves and each other the gift of grace” as we navigate uncertain waters.