Quality, Cynefin and bugs with Steve Upton

In this initial episode of Quality Bits, Lina talks to Steve Upton about the definition of quality, Cynefin, deleting the bugs (?!!!), and so much more.Find Steve on: - Twitter: https://twitter.com/steve_upton?lang=en- LinkedIn: https://de.linkedin.com/in/stevejuptonBook recommendations:"Sources of Power: How People Make Decisions" by Gary Klein"Dynamics in Action: Intentional Behavior as a Complex System" by Alicia Juarrero "Cynefin - Weaving Sense-Making into the Fabric of Our World" b...