The government's customer experience push is a business effort too
WT 360: The market from all angles - En podkast av Nick Wakeman, Ross Wilkers - Mandager
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The business community's role in how federal agencies pursue their customer experience agendas is the focus of this episode featuring our Ross Wilkers' conversation with Greg Gershman, part of the Healthcare.gov rescue team and now CEO of digital services company Ad Hoc.
