01/29/18 AR, VR, and Reality-as-a-Service

Peggy Smedley covers the topics of AR (augmented reality), VR (virtual reality), and reality-as-a-service. She points to examples in government and customer service, where businesses have benefited from a digital-reality pilot program. She also explains tele-presence technology can link experts with technicians who were onsite performing equipment maintenance and how AR can provide key data about a product’s lifecycle.