Metrics and Three Traps | #69

In twenty years of coaching software development teams, I've seen maybe a hundred or more orgs try to figure out how to measure their process, and the majority of them have fallen into some mix of three traps: 1) the more trap, 2) the objectivity trap, 3) the rollup trap. Years ago I heard the non-standard saying that "the road to hell is lined with great parking spaces". I see these traps that way: they seem to suck us in more or less thoughtlessly, and once in them, we seem to fight noisily about decorating them, but never consider leaving them. --- You can read the full transcription of this podcast over on GeePawHill.org. Any feedback, you can always tweet @GeePawHill on Twitter, or drop a voice message via the voice messages link here on Anchor. If you are interested in becoming more involved in the Change-Harvesting community, click here to learn how to join GeePaw's Camerata.