🎧 #092: AMP Capital's Data-Driven Maintenance Program

Episode 92 is a conversation with Tom Balme, Building Optimization Manager at AMP Capital, and Bryce Anderson, Independent Building Automation Consultant at Lifecycle Controls. This is the most I’ve learned in developing a podcast in a long time. If you’re new to the business of building automation, and specifically building automation maintenance contracts, then this is for you. AMP Capital has one of the largest portfolios of buildings in Australia. They’ve set out to transform their building operating processes to be more data driven. Well that involves two main stakeholders: the service contractors that maintain the many building automation systems across the portfolio and the analytics software providers that are the newcomers on the block. AMP’s journey to get all of these stakeholders on the same page is a story with lessons for all of us. They share how they’ve simultaneously reduced preventative maintenance contract costs, improved analytics software ticket closure rates, and reduced unplanned reactive work order costs.