How financial institutions and credit unions can improve operations and customer engagement experiences - MPT
Bank Customer Experience - En podkast av High Performance Media and Events - Fredager
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The coronavirus forced financial institutions to search out new ways to not only engage with customers, but improve their overall experience to ensure retention. Mobile Payments Today interviews eGain’s Evan Siegal, vice president of financial services and AI solutions, to gain insight on how best to move forward in a post-pandemic world.
