Startup Series: Dispatch Goods

Today's guests are Lindsey Hoell, Co-Founder & CEO, and Maia Tekle, Co-Founder & Head of Sales and Partnerships, at Dispatch Goods. After noticing microplastics littering beaches while living in Hawaii, Lindsey, and her partner, Maia, founded Dispatch Goods in 2019. The startup provides reusable metal containers for restaurants to use for takeout service rather than single-use options. Initially, Dispatch Goods partnered with restaurants near office buildings so employee lunch orders could come in reusable containers. Employees dropped off the containers in return bins on each floor, and Dispatch Goods collected them, cleaned them, and redistributed them to restaurants. When the COVID-19 pandemic began, Dispatch Goods quickly rebranded and expanded to pick up their containers at customers' homes. Dispatch Goods is on a mission to make reuse easy and delightful for everyone. In the episode, Lindsey and Maia walk me through their motivations for starting Dispatch Goods, the gap in the market the startup is filling, and how the process of ordering takeout works. We also dive into a conversation about how to scale their operation, how COVID-19 affected the Dispatch Goods, and what the startup has planned for the next 12 months. Lindsey and Maia are great guests, and I enjoyed learning more about Dispatch Goods. Enjoy the show! You can find me on twitter @jjacobs22 or @mcjpod and email at [email protected], where I encourage you to share your feedback on episodes and suggestions for future topics or guests. Episode recorded November 1st, 2021