013: Digital As A Dimension of Everything

One of the most interesting sessions at MCN2013 was on The Future of Museum Digital Departments, which featured staff from the Tate, the National Gallery, London, Imperial War Museums, and The Metropolitan Museum of Art, and discussed the sometimes harsh realities of delivering a digital strategy within a complex organization. In the session, John Stack, Head of Digital Transformation at Tate, spoke about the museum’s recently adopted hub-and-spoke model for digital governance. In this episode, we break this idea down, and ask how different organisational structures can impact museums and digital organisations. How are museum digital departments integrated within broader institutional structures, and what impact does this have on digital’s place in the organisation? For this discussion, the ‘punks are joined by Stack, and Keir Winesmith, Head of Web and Digital Platforms at SFMOMA. We talk about digital strategy, organisational structure, and the impact of the evolving digital landscape on the decision making process.