Strategy During Covid with Mark Gannon

In the Ninth Episode of the Make Things Better Podcast we were joined by Mark Gannon, Director of Business Change and Information Solutions at Sheffield City Council.   We discussed how the Sheffield City Council adapted to Covid by bringing in new technology, the importance of communication to implement strategy, and management lessons learned throughout the pandemic. Mark provided an excellent insight into what's been going on at the council since March 2020 and it was great to hear about how his team has been able to overcome multiple problems to continue carrying out excellent services for the people of Sheffield.   00:40 - What does being the director of BCIS entail?  02:06 - How was the Sheffield City Council's 1-year plan created?  06:41 - How has Covid impacted Sheffield City Council? 13:34- How did Covid impact Sheffield City Council's ability to deliver services?  14:59- How Sheffield City Council delivered on their strategy during Covid  19:44- How was the plan communicated with people throughout the council  24:35- Lessons learned as a manager throughout the pandemic  26:30- How to learn about different people's skills within an organisation  30:05 - What has been learned about delivering services  33:42- Can you work remotely for the Sheffield City Council?  31:11 - Strategies for Sheffield to become a 'Smart City'   40:04 - What can people do to Make Things Better?  Thanks for listening to the episode.  You can find Mark on Twitter @markgannon   Find us on Twitter @HiveIT_UK and our website can be found at www.hiveit.co.uk  If you enjoyed the episode, give it a review on Apple Podcast, it will be appreciated more than you'll know, cheers!