An Intro to Customer Capture as a Competitive Advantage in Digital (119)

This week’s podcast is about customer capture as a competitive advantage. And how digital is really changing this type of moat.You can listen to this podcast here or at iTunes and Google Podcasts.Here is my new book:Moats and Marathons (Part 1): How to Build and Measure Competitive Advantage in Digital Businesses Kindle Edition---—–From the Concept Library, concepts for this article are:CA1: Share of Consumer Mind, Share of User Mind and User CaptureCompetitive AdvantagesFrom the Company Libr...