Issue Management Confidential: Tools and Best Practices for Improving IT Issue Management

Effective IT issue management is crucial for organizations to mitigate financial loss, reputational damage, and operational disruptions. Issue management tools streamline the process by tracking and resolving issues, while risk rating helps prioritize responses based on their impact and likelihood. In this ISACA Podcast episode, ISACA's GRC Professional Practices Principal, Lisa Cook chats with IT Risk Manager, Eric Peck about why acknowledging and addressing high-risk issues with a structured approach empowers organizations to protect themselves and ensure compliance in today's complex regulatory landscape.