Jess Lee - Designing Investment Products - [Invest Like the Best, EP.284]

My guest today is Jess Lee. Jess is a partner at Sequoia Capital as well as their Chief Product Officer. Before becoming an investor, Jess co-founded fashion app, Polyvore, and was an early product manager for Google Maps. Most recently, she founded All Raise, a non-profit that is changing the gender balance in tech. Our discussion ranges from Burning Man to Marvel to Sequoia’s mobile app and I hope that Jess’s passion for delighting users rubs off on you. Please enjoy my conversation with Jess Lee.   For the full show notes, transcript, and links to mentioned content, check out the episode page here.   -----   This episode is brought to you by Canalyst. Canalyst is the leading destination for public company data and analysis. If you're a professional equity investor and haven't talked to Canalyst recently, you should give them a shout. Learn more and try Canalyst for yourself at canalyst.com/Patrick.    -----   Today's episode is brought to you by Brex. Brex is the integrated financial platform trusted by the world's most innovative entrepreneurs and fastest-growing companies. With Brex, you can move money fast for instant impact with high-limit corporate cards, payments, venture debt, and spend management software all in one place. Ready to accelerate your business? Learn more at brex.com/best.   -----   Invest Like the Best is a property of Colossus, LLC. For more episodes of Invest Like the Best, visit joincolossus.com/episodes.    Past guests include Tobi Lutke, Kevin Systrom, Mike Krieger, John Collison, Kat Cole, Marc Andreessen, Matthew Ball, Bill Gurley, Anu Hariharan, Ben Thompson, and many more.   Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.   Follow us on Twitter: @patrick_oshag | @JoinColossus   Show Notes [00:02:35] - [First question] - Why more investment firms don’t have a product mindset [00:05:22] - How to approach building a productized version of capital  [00:08:00] - Ways Ampersand measures success and judging their own performance  [00:08:49] - Driving reasons that Sequoia wins deals beyond their brand name [00:10:28] - How her work as CPO at Sequoia has changed her investing approach [00:12:28] - Everything she’s learned about community and its relevance to business  [00:17:48] - What the gold standards are for studying strongly built communities  [00:19:42] - What it is about Comic-Con that works so well from a community standard   [00:21:18] - The role that scarcity plays in communities writ large [00:23:10] - Product mindset and customer obsession  [00:24:33] - Knowing when it’s okay to begin expanding  [00:28:12] - Rates of change in her investment progress and dollars going to female founders [00:29:36] - Systemic bias and what’s driving a lack of funds towards female founders  [00:32:26] - How she applies community building lessons to All Raise [00:33:20] - The internal learning culture in Sequoia that others could adopt and benefit from [00:37:01] - Which Marvel superheroes her Sequoia partners would be   [00:39:05] - Seeds of motivation for Arc and what it is [00:44:31] - The best ways she’s seen companies manage and support human capital [00:45:36] - Biggest mistakes made when managing human capital  [00:46:42] - What working on Google Maps taught her about product development  [00:48:42] - Someone she admires and has learned the most from in All Raise   [00:50:02] - Measuring success at Sequoia over the next ten years   [00:52:20] - The kindest thing anyone has ever done for her [00:53:42] - What it was that made the people who believed in her take a chance on her  [00:55:03] - Things in pop culture today that most has her attention