12. (Ch 3.2) The Rise of AOL

America Online survives the inevitable run-in with Microsoft, only to come out the other side stronger. The company has to endure major PR fiascos and network capacity issues, but eventually sees itself firmly established as one of the major players of the dot com era. Bibliography: http://www.wired.com/wired/archive/3.09/aol.html?pg=6&topic= http://www.wired.com/wired/archive/4.12/ffaol.html?pg=3&topic=&topic_set= http://www.businessweek.com/stories/1996-04-14/the-online-world-of-steve-case http://www.businessweek.com/stories/1996-08-25/has-the-net-finally-reached-the-wall Swisher, Kara; AOL.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.