Inclusion for Customer Experience

Christine Hemphill talked to me about her consultancy Open Inclusion and the tools and impact of their work with clients to create better, more inclusive products and services for every customer.If you're enjoying this episode and looking to boost equity, inclusion, and diversity in your organisation, my team and I are here to help. Our team specialises in crafting data-driven strategies, developing inclusive leaders, designing fair recruitment processes, and enhancing disability confidence. ...