Unfiltered Stories | The importance of optimizing business and IT operations

In this edition of Unfiltered Stories, HFS Chief Strategy Officer Don Ryan is in conversation with Brajesh Jha, SVP and Global Head of Media, Publishing, and Entertainment at Genpact to discuss how the focus of media companies in the last 6 to 12 months has shifted to operations transformation from content generation. Brajesh is responsible for sales, delivery, innovation, and c-suite relationships for the worldwide vertical that delivers a range of professional services - such as strategy consulting, process re-engineering, technology-led transformations, target operating model design/implementation, and customer-focused growth strategies. Don and Brajesh cover a range of topics, including: What does it mean and how do you go about Transforming media operations into a revenue engine? Let us explore the four ways to link revenue growth to operations. Can you give examples and why each of these is so critical? What is Genpact’s experience exploring this with clients? What are the specific solutions Genpact has to address these four imperatives? You can read the related POV here: https://www.hfsresearch.com/research/transforming-media-operations-into-a-revenue-engine/