Phil Fersht Talks with UST CEO Krishna Sudheendra

On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht talks with Krishna Sudheendra, CEO at UST. With more than 25+ years leading high-growth organizations, Krishna Sudheendra is responsible for growing the business at scale and creating shareholder value. He is a recognized leader in the technology and services industry. He leads agile organizations with speed and leverages exceptional global talent through clear governance and transparent reporting. Phil and Krishna cover a range of topics, including: The personal and professional journey of Krishna Sudheendra Krishna, you’ve been CEO for coming up to four years – following your time as President and CFO. You’ve stewarded UST through the challenges of Covid and the economic instability the world is facing today. Are you still optimistic for the future? UST is known for the client-centricity of its work – can you tell us a little about how that is embedded within UST as an organisation, and what it means in practice? How do you anticipate clients’ needs changing in IT business services over the next 2-3 years, and how is UST positioning for that? Everyone in the IT business services space knows that talent is a key battleground now; the great resignation may be over, but attracting and retaining key staff is a challenge for service providers across the globe - Do you see the talent war abating, or are we in this for the long haul? UST was recognised in ’22 as Changemaker of the Year by the Global Sourcing Association for its Open Talent strategy – can you give us a quick overview of what it is that makes the Open Talent strategy such a departure from traditional approaches? EX transformation is rapidly becoming a ‘must’ for enterprises competing in today’s landscape – How is UST supporting clients in understanding their needs here? UST has always emphasised its values and aligns with the HFS vision that IT solutions serve business needs - Where do you see diversity, equity and inclusion as part of your employee value proposition today? What are your ambitions for the UST of the future?