Banking on Emotions
Grumpy GDPR - En podkast av Rie & Miloš

Budapest Bank fined €700,000 for using emotional AI analysis on customer service calls, without a valid legal basis, proper balancing of interests, a flawed DPIA and inadequate safeguards.
Grumpy GDPR - En podkast av Rie & Miloš
Budapest Bank fined €700,000 for using emotional AI analysis on customer service calls, without a valid legal basis, proper balancing of interests, a flawed DPIA and inadequate safeguards.