Working with customers as collaborators ⛑️Tim Courtney of LEGO IDEAS

Tim Courtney was a key part of a monumental shift at LEGO that opened the private company up to their fans all around the world. For seven years, Tim was the steward behind LEGO IDEAS, a crowdsourcing platform that allows superfans to submit and vote on new ideas they want LEGO to bring to market. If you've ever played with a Minecraft LEGO set, a Big Bang themed kit, or a collection of women of NASA, you have the LEGO IDEAS community to thank. Curious about creative, meaningful ways companies can collaborate with their customer communities online? Look no further than Tim.