Tips & Tricks for Property Managers by GuestBook

Today's guest is Jeremy Mays, CMO and co-founder of GuestBook. He and his team have recently released an eBook called "108 Tips, Tricks, Ideas & Techniques For Property Managers." (Download a free copy here).I have read the entire book and selected my favourite tips from every category and discuss these with Jeremy.HospitalityLeave hand-written thank you notes at the propertiesSmell – Vanilla is a great smell. Wall plug ins. Candles and various air fresheners.Scaling your businessMeet with Investor Organizations: A major portion of the local vacation rental inventory may be owned by a group of investors. Find out more info about these groups and market to them as it might equate to multiple units, not just one here or there.Develop a presentation that you give to all prospective clients: Develop a great “pitch deck” that talks about the many reasons why owners should pick your company over others.Team Building & ManagementALWAYS show your staff how much you appreciate them: Your team is on the front lines and always be doing things to thank them for their hard work.CommunicationsI would recommend setting up a back end group chat on instant messaging apps like whatsapp / telegram as almost everyone uses it these days.EfficiencyHave plenty of sheets, towels available so that you don’t have to do the laundry in the short amount of time between staysInterior DesignInclude a luggage rack. It will save your furniture from dirty suitcases and bags and it’s great to help guests pack / unpack.General operationsFoster Positive and Lasting Relationships with residents and owners. Always be thinking of ways to surprise or bring a smile to your ownersProfitabilityFill up calendar gaps by offering your guests to extend their stayMarketingMake short videos about what makes your market unique: Interview local restaurants, best surf spots, best hiking trails, local hang outs, surf shops, best sushi place in town and all points in between. Promoting these hot spots will drive traffic to your site and also result in more units and more bookings.Connect with JeremyEmail: [email protected]: GuestBookConnect with JasperEmail: [email protected]: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadAirbnb News Facebook GroupTo subscribe to the podcast, please use the links belowClick Here to Subscribe via iTunesClick here to Subscribe via Stitcher (Android users)If you like the show, please consider leaving the show a review in iTunesor Stitcher. A couple minutes of your time can help the show immensely! Thanks! Hosted on Acast. See acast.com/privacy for more information.