Affordable Technology for Small Airbnb Hosts—with Henry Bennett

Short-term rental operators understand that technology helps automate certain aspects of our hosting business, saving time and streamlining our operations. But there are few tools that smaller Airbnb hosts can afford.So, what is the ideal tech setup for STR hosts with five units or less?Henry Bennett is the Cofounder and CEO of YourWelcome, a guest engagement tablet currently used in 15,000 STR properties. Henry and the YourWelcome team are in the process of launching PropertyCare, a complementary platform to automate guest engagement and manage STR cleaning and maintenance.Listen in to understand why text messaging is the best way to communicate with guests (and how PropertyCare facilitates SMS) and find out what affordable technology options are available to small Airbnb hosts!Topics CoveredHenry’s take: COVID changed the STR industryProperty managers looking to reduce costsDifficult to find cleaners and maintenance staffHow Henry thinks about Chesky’s predicted BOOM in STRsRecord domestic bookings for ‘revenge travel’Vacation rentals seen safer than hotelsWhat PropertyCare does to serve small Airbnb hostsSet up cleaning and maintenance tasksAutomates guest communicationsWhat differentiates PropertyCare from a PMSPMS = channel management and accountingPropertyCare integrates with PMS systemsThe gap in the market for tech seving small Airbnb hostsMost tech creates for big companies to scale fastHosts with 5-15 units underserved part of industryHow hosts benefit using PropertyCareLeverage CRM to personalize post-stay marketingCollect emails of ALL guests with advanced check-inConnect with HenryPropertyCare.comYourWelcomeResourcesHenry on GPFYP EP123Brian Chesky Interview on Travel’s Revolutionary MomentVRMARingCentralTwilioYour Porter AppGuestyRentals UnitedStayFiSTR Legends MastermindLegends X 90-Day STR AcceleratorEmail [email protected] [Discount Code PAD] Hosted on Acast. See acast.com/privacy for more information.