In Conversation with Chris Fowler from BT Group

In our latest Digital Legal Exchange podcast, Michele DeStefano sits down with Chris Fowler, General Counsel Technology at BT and Exchange Faculty Advisor, to explore why he joined the Exchange and to share his experiences of creating the "best-connected legal function".Chris discusses failure, the importance of having a North Star, why developing a front-footed communication plan can be critical in digital transformation efforts and describes his experiences in adopting a client-centric and data-driven approach to transformation to add value to the business.In this key highlight, he also explains the importance of focusing on engaging employees and celebrating their efforts:"One of the greatest things I think about in terms of our overall transformation is that fundamentally we are a more engaged, higher performing team now than we were previously and a more engaged team as a more fun team to be around."Subscribe to our podcast to hear more insights like these from other legal and business leaders.