Implement This 22: Queues in Dynamics 365

On today's episode (sponsored by Kingswaysoft) hosts Britta Rekstad and Matthew C. Anderson discuss queues and queue management in Dynamics 365 and model-driven PowerApps. Discussed on the show Core entities of Queue, Queue Item, Routing Rule, Routing Ruleset Public vs. Private queues Visibility to queues and queue items & security Dynamics user teams and queues Using queues with different entities Routing Rules and Workflow Solution awareness for queue entities What's on your mind? Have a question you'd like answered on a future podcast? Submit one by visiting implementthis.org